Introduction to PCs Series: Troubleshooting and Tips
Product Code: PCS410 Time: 3.0 hour(s) CEUs: Available

Summary:

This course provides users with information on how to protect data on their computer and overcome potential problems in addition to offering tips on how to maximize the efficiency of their PC.

Objectives:

After completing this course, students will be able to:
  • Back up files
  • Use System Restore and Safe Mode
  • Handle viruses and other issues
  • Troubleshoot common problems
  • Identify common mistakes and helpful tips

Topics:

  • Using the Emergency Boot Disk
  • Backing Up Your Files
  • Dealing with Viruses
  • Using System Restore
  • Checking Your PC for Trouble
  • Using Safe Mode
  • Checking for Device Conflicts
  • Restoring a Device Driver
  • Troubleshooting Startup Problems
  • Identifying Sources for Help
  • Identifying Ten Common Mistakes
  • Identifying Ten Smart Purchases
  • Top Ten Tips from a Guru

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 98, NT, 2000, or XP. Internet Explorer 5.0 or higher required. (5.5 or higher for MindLeaders Central) Minimum Connection Speed: 28.8k. Sound card, with speaker or headphones is recommended, but not required to play the courses. Macromedia Flash Player 7.0 (Note: We do not recommend or support installation of the Yahoo toolbar.) JavaScript must be enabled. Netscape and AOL browsers not supported.


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