Negotiating Series: Negotiating Techniques
Product Code: NGOC01 Time: 8.0 hour(s) CEUs: Available

Summary:

This course shows how to communicate and evaluate the competition in a negotiating situation.

Objectives:

After completing this course, students will be able to:
  • Develop a plan for a negotiation
  • Evaluate the opposition
  • Use language, body language, and props effectively
  • Take advantage of timing in negotiations
  • Ask the right questions to further a negotiation
  • Use written correspondence during a negotiation

Topics:

  • Developing a Plan
  • Assessing the Opposition
  • Opening the Negotiation
  • Using Language
  • Using Body Language and Props
  • The Timing of Negotiations
  • Asking Questions
  • Using the Written Word
  • Negotiating Techniques

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 98, NT, 2000, or XP. Internet Explorer 5.0 or higher required. (5.5 or higher for MindLeaders Central) Minimum Connection Speed: 28.8k. Sound card, with speaker or headphones is recommended, but not required to play the courses. Macromedia Flash Player 7.0 (Note: We do not recommend or support installation of the Yahoo toolbar.) JavaScript must be enabled. Netscape and AOL browsers not supported.


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