CompTIA Network+ Series: Troubleshooting
Product Code: NETP10 Time: 2.0 hour(s) CEUs: Available

Summary:

This course shows users how to take a systematic approach to troubleshooting network problems.

Objectives:

After completing this course, students will be able to:
  • Identify the extent of a networking problem
  • Describe a systematic approach to network troubleshooting
  • Determine whether a problem is attributable to the operator or the system
  • Describe some common networking problem scenarios, and the most likely causes of these problems
  • Explain the use of common network troubleshooting tools

Topics:

  • Identifying Problem Boundaries
  • Systematic Troubleshooting
  • A Troubleshooting Scenario
  • User vs. System Problems
  • Physical and Logical Trouble Indicators
  • Connectivity Problems
  • RAS and Logon Problems
  • Bootup and Printing Problems
  • Installation and Configuration Problems
  • Network Troubleshooting Tools

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 98, NT, 2000, or XP. Internet Explorer 5.0 or higher required. (5.5 or higher for MindLeaders Central) Minimum Connection Speed: 28.8k. Sound card, with speaker or headphones is recommended, but not required to play the courses. Macromedia Flash Player 7.0 (Note: We do not recommend or support installation of the Yahoo toolbar.) JavaScript must be enabled. Netscape and AOL browsers not supported.

Copyright Information:

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Terms of Use:

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